In the year 2021, Customer Experience has risen to the top of the priority list for many businesses and enterprises. It is now widely recognized as a crucial brand differentiator and a significant factor in the success and revenue growth of your company. While many organizations are trying to provide customers with relevant and enjoyable experiences, a few Customer Experience Leaders have cracked the code and produced the best!
We feel it is critical for all of us who care about customers to keep up with the newest developments in customer experience and service. As a result, we’ve compiled a list of the top 50 CX influencers to keep an eye on.
Following any or all the persons on our list can help you gain wisdom with the posts they share. Check the list of the top 50 global customer experience thought leaders and influencers who have elevated customer service to new heights. They have not only brought new insights to the table, but they have also completely revolutionized the client and customer experience!
Follow the top CX Leaders on Twitter, LinkedIn, and other social media platforms, or listen to their podcasts, advice, and blogs.
A quick disclaimer: This list is completely based on individual contribution in the industry and recent social activities. Do you think we missed someone – Suggest today to participate in upcoming lists.
Top 50 Customer Experience (CX) Influencers to Follow
Influencer | Name | Social Links |
 | Colin Shaw | |
 | Shep Hyken | |
 | Blake Morgan | |
 | Jeanne Bliss | |
 | Annette Franz | |
 | Frank Eliason | |
 | Peter Lavers | |
 | Balaji Ramachandran | |
 | Adrian Swinscoe | |
 | Ricardo Saltz Gulko | |
 | Jeannie Walters | |
 | Steve Towers | |
 | James Dodkins | |
 | Augie Ray | |
 | Tiffani Bova | |
 | Flavio Martins | |
 | Dan Gingiss | |
 | Clare Muscutt | |
 | Nate Brown | |
 | Adam Toporek | |
 | Stacy Sherman | |
 | Micah Solomon | |
 | Dr. Marcell Vollmer | |
 | Bill Quiseng | |
 | Ian Golding | |
 | Stephanie Thum | |
 | Claire Boscq-Scott | |
 | Jeff Toister | |
 | Debbie Szumylo | |
 | Harley Manning | |
 | Joseph Michelli | |
 | Steven Van Belleghem | |
 | Lynn Hunsaker | |
 | Nathalie Schooling | |
 | Chad Horenfeldt | |
 | Aimee Lucas | |
 | Andrew Neff | |
 | Steve DiGioia | |
 | Katie Stabler | Twitter |
 | deBBie akwara | |
 | Bruce Temkin | |
 | Jenny Sue Dempsey | |
 | Jay Nathan | |
 | Martin Hill-Wilson | |
 | Heverton Anunciacao | Twitter |
 | Jim Tincher | |
 | James Perryman | |
 | Ernan Roman | |
 | Alex Jimenez | |
 | Justin Robbins |
Also see,
 Leaders to follow on Twitter, LinkedIn and gain wisdom.){kind=link}